Assessor Resource
PUAPOLGD006A
Facilitate effective communication in the policing environment
Assessment tool
Version 1.0
Issue Date: May 2024
This unit will be applied in environments where effective communication skills and techniques are needed. The ability to assess situations and adapt communication techniques to enable effectiveness is embedded within this unit. Conflict resolution/negotiation skills to address issues/incidents are supported by this unit.
This unit covers the competency required to communicate verbally and non-verbally (using body language) in the policing environment.
This unit does not address written communication.
This unit replaces PUAPOL006B Facilitate effective communication in the workplace.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)